Legal notice and general conditions of purchase of the website of IBOLIP DISEÑO, S.L.

1. INTRODUCTION

This web site is operated under the name of www.trendshome.es by IBOLIP DESIGN S.L., the company's registered office is at Calle Berenguer de Tornamira, 9, Palma de Mallorca, Balearic Islands.

These general conditions regulate the use of the website www.trendshome.es The use of this website implies full acceptance by the user of the terms and conditions contained in these General Conditions.

IBOLIP DESIGN S.L. is an authorized distributor of the brands offered on this website.

2. USE OF OUR WEBSITE

By using this website and placing orders through this website you agree to: 1. To make use of this website only to make legally valid inquiries or orders. 2. Not to place any false or fraudulent orders. If we reasonably believe that such an order has been placed we will be entitled to cancel it and inform the relevant authorities. 3. To provide us with your email address, postal address and/or other contact details truthfully and accurately. You also agree that we may use this information to contact you if necessary (see our Privacy Statement). if you do not provide us with all the information we need, we will not be able to fulfill your order. By placing an order through this website, you represent that you are over 18 years of age and have the legal capacity to enter into a contract.

3. CONDITIONS OF PURCHASE AND SALE.

The present conditions regulate the purchase and sale of the products offered by IBOLIP DISEÑO S.L. in your online store www.trendshome.es and the users or customers who contract through the online store.

The purchase process is detailed in the "purchase guide". The purchase of the products offered requires prior registration by the customer or end user through the website. The completion and sending of the express purchase order signifies full and unreserved adherence to these conditions.
Trendshome will show at any time the products offered for sale, together with some of their characteristics and their price.
The products and services of this online store are for the territorial scope of the Peninsula and the Balearic Islands.

4. PRODUCT AVAILABILITY

All product orders are subject to product availability. In this regard, if there are difficulties in the supply of products or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or superior quality and value that you may order. If you do not wish to order such substitute products, we will refund any amount you may have paid.

5. DELIVERY

You can consult the particular conditions on shipments, exchanges and returns atthis link.

If for any reason we are unable to meet the delivery date, we will inform you of this circumstance and give you the option to go ahead with the purchase by setting a new delivery date or cancel the order with a full refund of the price paid. Please note in any case that we do not deliver on Saturdays, Sundays and holidays. For the purposes of these Conditions, "delivery" or the order shall be deemed to have taken place or to have been "delivered" at the time of signing for receipt of the same at the agreed delivery address.

6. FAILURE TO DELIVER

If after two attempts we are unable to deliver your order, we will try to find a safe place to drop it off. We will also leave you a note telling you where your order is and how to pick it up. If you will not be at the place of delivery at the agreed time, please contact us to arrange delivery on another day. In the event that 45 days after your order is available for delivery, the order has not been delivered for reasons not attributable to us, we will understand that you wish to withdraw from the Contract and we will consider it terminated. As a consequence of the termination of the Contract, we will refund you the price paid for such products as soon as possible and, in any case, no later than 30 days from the date on which we consider the Contract to be terminated. In such cases, we shall be entitled to charge you for the transport costs incurred for the shipment.

DELIVERY OF FURNITURE: The buyer undertakes to provide the terms of delivery of the goods upon receipt. If the delivery date is delayed by the buyer, within a maximum period of 2 months from the notice of receipt of the goods, we will proceed to the monthly charge of 2% of the amount of the sale for storage of the goods and after the period of 12 months without being able to make the delivery, we will proceed to cancel the order and can not claim the amount paid on account. The buyer undertakes to indicate the conditions under which the delivery will be made within his domicile

7. PRICE AND PAYMENT

The price of each product will be the price stipulated at any given time on our website.
The prices on the website include VAT, but exclude shipping costs, which will be added to the total amount due as set out in our Shipping Costs Guide.
Once you have made your purchases, all the items you wish to buy will have been added to your basket and the next step will be to process the order and make the payment. To do this: 1. Click on the "Shopping Cart" button at the top of the page. 2. Click on the "View Cart" button. 3. Click on the "Checkout" button. 4. Fill in or check the contact information, the details of your order, the address to which you want the order to be sent and the address to which the invoice is to be sent. 5. Enter your payment details. 6. Click on "Authorize Payment".

Although we try to ensure that all prices listed on the website are correct, errors may occur. If we detect an error in the price of products, we will inform you and give you the option of reconfirming your order at the correct price or cancelling it and refunding any amounts you have paid. We will not be obliged to supply the product(s) at the incorrect lower price (even if we have confirmed the order), if the pricing error is obvious and unmistakable and could reasonably have been recognized by you as the incorrect price.

The following payment methods are available for order fulfillment: - Credit Card Payment We accept payment with all major credit cards. In the purchase process the bank we work with (CaixaBank) will ask you for three pieces of information, Card number, Expiration date and your CVC2.- Paypal Payment: Which allows you to make transactions faster than checks or money orders, maintaining the privacy and security of financial information and reducing the risk of fraud. Additional information: www.paypal.com - Payment by bank transfer or deposit in account: We accept payment by bank transfer or deposit in account. In these cases the order request will be a mere reservation, being essential to finalize the order and proceed with the shipment of the products purchased, to make the transfer of payment or deposit account within a maximum period of 7 calendar days after the request is made online order. The transfer must be made for the total amount of the order in the account owned by IBOLIP DISEÑO, S.L., opened at Caixabank, account number 2100-0346-39-0200171135, adding in the remarks field the order number and the order holder.2

7. OFFERS

Promotions and offers available on our website are limited to the dates indicated and subject to stock availability of the promotion.

8. VALUE ADDED TAX

In accordance with the provisions of Article 68 of Law 37/1992 of 28 December 1992 on Value Added Tax, the delivery of the articles shall be deemed to be located in the territory of application of Spanish VAT if the delivery address is in Spanish territory except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate shall be that legally in force at any given time depending on the specific item in question.

9. RETURN/EXCHANGE POLICY

9.1 LEGAL RIGHT TO WITHDRAW FROM THE PURCHASE.

The Customer, provided that their status was that of consumer, will have 14 calendar days from receipt of the product, or the last of the products purchased in the same order, to partially or fully exercise their right of withdrawal. In case of withdrawal, total or partial, IBOLIP DESIGN, S.L. refund the Customer, by the same means used to pay, the amounts received for the product/s returned, within a maximum period of three working days since IBOLIP DESIGN, S.L. had received the returned product.

Notwithstanding the foregoing, and without prejudice to the exceptions expressly provided for in the regulations in force at any time, the above cancellation shall not be exercised in the case of purchase of products made according to the specifications of the consumer and user, or clearly personalized or custom-made.

9.2 RETURNS OF DEFECTIVE PRODUCTS.

In cases where you consider that at the time of delivery the product does not conform to what is stipulated in the Contract, you must contact us immediately, within a maximum period of 48 hours, through our contact form, providing the details of the product and the damage it suffers, or by calling 971 721 510 where we will tell you how to proceed. The return or replacement of the item will be made immediately to the date on which we send you an email confirming that the return or replacement of the non-conforming item. The amounts paid for those products that are returned because of any defect or defect, when it actually exists, will be refunded in full, including delivery costs incurred to deliver the item. The refund will be made by the same means of payment that was used to pay for the purchase. The rights recognized by the legislation in force remain unaffected.

10. LIABILITY AND DISCLAIMER OF LIABILITY

Except as otherwise expressly provided in these Terms, our liability in relation to any product purchased on our website shall be strictly limited to the purchase price of such product. Notwithstanding the foregoing, our liability is not excluded or limited in the following cases: - In the event of death or personal injury caused by our negligence; - In the event of fraud or fraudulent misrepresentation; or - In any matter in which it would be illegal or unlawful for us to exclude, limit or attempt to exclude or limit our liability. Without prejudice to the foregoing paragraph and to the extent legally permitted, and except as otherwise provided in these Conditions, we will not accept any liability for the following losses, however arising: - loss of revenue or sales; - loss of business; - loss of profits or loss of contracts; - loss of anticipated savings; - loss of data; and - loss of management time or office hours. to the extent permitted by law, we exclude all warranties, except those that cannot be legitimately excluded for consumers and users. The provisions of this clause shall not affect your statutory rights as a consumer and user, nor your right to withdraw from the Contract.

11. INTELLECTUAL PROPERTY

You acknowledge and agree that all copyright, trademark and other intellectual property rights in any material or content provided as part of the website shall remain at all times vested in us or our licensors. You may use such material only as expressly authorized by us or our licensors. This does not prevent you from using this website to the extent necessary to copy your order information or Contact details.

12. VIRUSES, HACKING AND OTHER COMPUTER ATTACKS

You shall not misuse this website by knowingly introducing viruses, Trojan horses, worms, logic bombs or any other technologically harmful or deleterious programs or materials. You will not attempt to gain unauthorized access to this website, the server on which this website is hosted or any server, computer or database related to our website. You agree not to attack this website through a denial-of-service attack or a distributed denial-of-service attack. Failure to comply with this clause could lead to the commission of offenses punishable by the applicable regulations. We will report any breach of such regulations to the competent authorities and will cooperate with them to discover the identity of the attacker. Likewise, in the event of a breach of this clause, you will immediately cease to be authorized to use this website. We will not be liable for any loss or damage resulting from a denial-of-service attack, viruses or any other technologically harmful or disruptive programs or materials that may affect your computer, computer equipment, data or materials on account of your use of this website or your downloading of any content from or redirected to this website.

13. LINKS FROM OUR WEBSITE

Where our website contains links to other websites and materials from third parties, such links are provided for information purposes only and we have no control over the content of those websites or materials. We therefore accept no liability for any loss or damage arising from their use.

14. WRITTEN COMMUNICATIONS

Applicable law requires that some of the information or communications we send you be in writing. By using this website, you agree that most communications with us will be electronic. We will contact you by e-mail or provide you with information by posting notices on this website. For contractual purposes, you consent to use this electronic means of communication and acknowledge that all contracts, notices, information and other communications that we send to you electronically comply with legal requirements to be in writing. This condition will not affect your statutory rights.

15. NOTIFICATIONS

The notifications you send us should preferably be sent through our contact form. Pursuant to the provisions of clause 19 above and unless otherwise stipulated, we may send communications to you either by e-mail or to the postal address provided by you when placing an order. Notices shall be deemed to have been received and properly made at the same time they are posted on our website, 24 hours after an e-mail has been sent, or three days after the postmark date of any letter. To prove that the notification has been made, it will be sufficient to prove, in the case of a letter, that it was properly addressed, properly stamped and duly delivered at the post office or in a mailbox and, in the case of an e-mail, that it was sent to the e-mail address specified by the recipient.

16. ASSIGNMENT OF RIGHTS AND OBLIGATIONS

The Agreement is binding on both you and us and our respective successors, assigns and assignees. You may not convey, assign, encumber or otherwise transfer a Contract or any of the rights or obligations under it to or for you without our prior written consent. We may convey, assign, encumber, subcontract or otherwise transfer a Contract or any of the rights or obligations under a Contract to or for us at any time during the term of the Contract. For the avoidance of doubt, such assignments, assignments, encumbrances or other transfers will not affect your statutory rights, if any, as a consumer or void, reduce or otherwise limit any express or implied warranties that we may have granted to you.

17. EVENTS BEYOND OUR CONTROL

We shall not be liable for any failure or delay in the performance of any of our obligations under a Contract caused by events beyond our reasonable control ("Force Majeure Event"). Force Majeure Causes shall include any act, event, failure to exercise, omission or accident beyond our reasonable control and shall include in particular (without limitation) the following: 1. 2. Civil commotion, riot, invasion, terrorist attack or terrorist threat, war (declared or undeclared) or threat or preparation for war. 3. Fire, explosion, storm, flood, flood, earthquake, subsidence, epidemic or any other natural disaster. 4. Impossibility of the use of trains, ships, airplanes, motor transport or other means of transportation, public or private. 5. Impossibility of using public or private telecommunications systems. 6. Acts, decrees, legislation, regulations or restrictions of any government or public authority. 7. Strike, failure or accidents of maritime or river transport, postal or any other type of transport. it shall be understood that our obligations under the Contracts shall be suspended during the period in which the Force Majeure Event continues, and we shall have an extension of time to perform such obligations for a period of time equal to the duration of the Force Majeure Event. We will use all reasonable efforts to bring the Force Majeure Event to an end or to find a solution that will enable us to perform our obligations under the Contract despite the Force Majeure Event.

18. WAIVER

Our failure to require your strict performance of any of your obligations under any Agreement or these Terms or our failure to exercise any rights or remedies to which we may be entitled under such Agreement or these Terms shall not constitute a waiver or limitation of such rights or remedies or relieve you of any such obligations. No waiver by us of any particular right or remedy shall constitute a waiver of any other right or remedy under the Agreement or the Terms. No waiver by us of any of these Terms or any rights or remedies under the Agreement shall be effective unless it is expressly stated to be a waiver and is given and communicated to you in writing in accordance with the Notice section above.

19. PARTIAL NULLITY

If any of these Conditions or any provision of a Contract is declared null and void by a final decision of a competent authority, the remaining terms and conditions shall remain in force, without being affected by such declaration of nullity.

20. FULL AGREEMENT

These Terms and any document expressly referred to in these Terms constitute the entire agreement between you and us relating to the subject matter hereof and supersede any prior covenant, agreement or promise agreed between you and us orally or in writing. You and we acknowledge that we have consented to enter into the Agreement without relying on any representations or promises made by the other party or which could be inferred from any statements or writings in the negotiations between us prior to the Agreement, except as expressly set out in these Terms. Neither you nor we shall have any remedy in respect of any untrue statement made by the other party, whether oral or written, prior to the date of the Contract (unless such untrue statement was made fraudulently) and the only remedy available to the other party shall be for breach of contract in accordance with the provisions of these Conditions.

21. OUR RIGHT TO MODIFY THESE CONDITIONS

We have the right to revise and modify these Terms at any time. You will be subject to the policies and Conditions in effect at the time you use this website or place each order, unless we are required by law or governmental agency decision to make retroactive changes to such policies, Conditions or Privacy Policy, in which case any such changes will also affect orders you have previously placed.

22. APPLICABLE LAW AND JURISDICTION

The use of our website and contracts for the purchase of products through this website shall be governed by Spanish law.
The parties submit, at its option, for the resolution of conflicts and waiving any other jurisdiction, to the courts and tribunals of the user's domicile. Also, as an entity adhered to CONFIANZA ONLINE and under the terms of its code of ethics, in case of disputes relating to recruitment and online advertising, data protection, protection of minors and accessibility, the user can go to the extrajudicial resolution of disputes CONFIANZA ONLINE (www.confianzaonline.es).

In addition, we remind you that you can access the European Union's online dispute resolution platform by following this link link (https://ec.europa.eu/consumers/odr/main/?event=main.home2.show).

23. LEGAL WARRANTY

The product and/or article is offered on the website with a description as accurate as possible of its characteristics. In addition, this description includes information regarding after-sales services for the product or service contracted, if any, and the conditions of after-sales services. In any case, the commercial guarantees of the product or service, and the conditions of these, are informed.

Deadline for the manifestation of non-conformity.

You are informed that for the manifestation of the lack of conformity with the product and / or service will apply the deadlines provided, as appropriate, in accordance with the provisions of Royal Legislative Decree 1/2007 of 16 November. Likewise, if we are facing one of the exceptions mentioned in art. 114.2 of Royal Legislative Decree 1/2007 of 16 November, the provisions of this point shall not apply.

24. COMMENTS AND SUGGESTIONS

We welcome your comments and suggestions. Please send us such comments and suggestions through our contact form.

25. WITHDRAWAL

SEND TO:
IBOLIP DESIGN, S.L.
C/BERENGUER DE TORNAMIRA, 9
07012 PALMA

info@trendshome.es

WITHDRAWAL DOCUMENT

CUSTOMER NAME: _________________________________
ORDER DATE:____________________________________
METHOD OF PAYMENT:_______________________________________
PRODUCTO ADQUIRIDO:________________________________
FECHA ACTUAL:_________________________________________
REFUND ACCOUNT: __________________________

The undersigned, in accordance with the right recognized by the legislation in force, requests the withdrawal of the above referenced product.
S.D. - The Customer